(Original title: iPhone X doesn't recognize Chinese faces? User suspects Apple is suspected of discrimination)
Reference News Network reported on December 20 that the US media claimed that Apple twice issued a refund for a new iPhone iPhone that was purchased by a Chinese woman named Yan because her artificial intelligence facial recognition technology could not distinguish between her and her Chinese colleague. .
According to the “Newsweek†website reported on December 18th, Ms. Yan of Nanjing, Eastern China, told local media reporters that although she personally activated and set up facial recognition software, one of her female colleagues was able to Unlock the two iPhone X phones that she purchased.
The report said that Ms. Yan had called Apple's official technical support after discovering the design flaw, but the other side did not believe her. Later, she and her colleagues went to the nearest Apple store to demonstrate the problem to the clerk.
According to the report, the clerk believed that there was a problem with the camera and she had handled the return for Ms. Yan, and Ms. Yan bought an iPhone X phone with a refund.
According to reports, the same problem still occurred with the new mobile phone, so the clerk handled the return for her again. The clerk said to Ms. Yan that this should not be a camera but a problem with the software itself. According to Chinese media reports, it is not yet clear whether Ms. Yan has purchased the third iPhone X phone.
A U.S. Newsweek reporter contacted Apple for comment, but has yet to receive a reply.
A Twitter user commented on this and criticized the iPhone X "face ID" feature's designer "probably only tested on whites."
US media claimed that another Twitter user thinks this problem may also happen to people of other races. He pointed out that Apple's "face ID" is one of the most anticipated features of the new iPhone X mobile phone released last month. Past facial recognition software has encountered many problems in recognizing non-white faces, but Apple is very convinced that its face ID function has solved this minor problem, so much so that it wrote in a security white paper: "Any people The probability of a person looking at your iPhone X and unlocking the device using the face ID is approximately 1/1,000,000 (and the Touch ID is 1/50000)."
According to the report, there have been a number of incidents in which facial recognition software is difficult to accurately identify non-white faces.
For example, the report stated that Google’s album had mislabeled an African-American friend as a gorilla in 2015, and Hewlett-Packard’s video tracking software appeared in 2009 to be unable to identify black faces. In the same year, the Nikon camera software always incorrectly suggested "winking" to the face of an East Asian. (Compile / Wang Lei)
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